Impact: Users may be unable to access multiple Microsoft 365 services.
More information : Users would be unable to access Outlook.com, Microsoft Teams including Teams Live Events, and Office.com. Additionally, Power Platform and Dynamics365 properties are affected by this incident. Existing customer sessions are not impacted and any user who is logged in to an existing session would be able to continue their sessions. Current status: We’ve identified that reverting the recent change did not alleviate impact to Microsoft services as expected. We’re working to explore additional options for mitigation.
Scope of impact: Any user may experience access problems for Microsoft 365 services.
For now, Microsoft said it was “rerouting traffic to alternate infrastructure to improve the user experience while we continue to investigate the issue.” But that leaves millions on the U.S. west coast and users in Australia still unable to access their online services.
Jason Prabhu, Infrastructure Architecture, India.
Microsoft Certified Trainer | Former Microsoft Engineer | Microsoft Certified Expert – Window Server, Messaging, Office 365, Communication & MS-Teams | Specialized in Window Server, Messaging, Office 365, Lync, Skype for business, MS-Teams, Ribbon, AudioCodes, Crestron and related solutions & tools.